📄 File Name Customization in Call External Services Output

File Name Customization in Call External Services Output

With the File Name Customization in Call External Services Output feature, Workflows with File Output enabled in a Call External Services Step can customize the file name using the Output Filename input parameter.


Requirements

Basic knowledge of the Call External Services Step in Workflows is required.


Functionality

The File Name Customization in Call External Services Output feature applies to Workflows where the File Output setting has been toggled on under the Call External Services Step.

The Output Filename parameter can be used to map the file name of the file output in the step to one of the following:

  • Static Text
  • Container or Step Export Parameter
  • Datasource Field

This feature is useful in scenarios where you need to use the Call External Services Step to download or merge files. While it is already possible to customize the file name when uploading to a third-party application by using the appropriate parameters in the API body response, this feature provides the option to use the Output Filename as a step export parameter in other Workflow Steps, such as the Store Document Step or the Send E-mail Step.

⚠️

The Output Filename parameter supports up to 250 characters. Any characters beyond this limit will be automatically removed.

Special characters are supported, but only those permitted by your operating system. Refer to your OS's official documentation for a list of supported characters.

💡

If no value or an empty value is provided for the mapping of the Output Filename, the file name will default to one of the following:

  • The actual file name of the third-party application's response, or
  • A temporary file name (if the third-party application has no configuration to handle empty file names)


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