Troubleshoot Talent Card Generation in SuccessFactors
Users may encounter an HTTP Error 500 when attempting to generate a Talent Card in SuccessFactors. This article explains the cause of this error and provides the necessary steps to resolve it.
Cause
This error typically occurs when the user generating the Talent Card has insufficient Role Based Permissions. Specifically, the user is missing the Export Extended User Information permission.
Instructions
To resolve this issue, you must verify and update the user's permissions.
Check if the affected user has the Export Extended User Information permission enabled in SuccessFactors.
If the permission is missing, grant it to the user's role.