📄 Navigate the Strato Knowledge Base

Navigate the Strato Knowledge Base

This article explains how to navigate the Strato Knowledge Base, powered by Odoo.

This article has the following sections:


Access

To access the Strato Helpdesk, click Help in the navigation bar.


Strato Helpdesk

In the Strato Helpdesk, you will see a list of links to Knowledge Base articles you can quickly access, a search bar, and a button to contact our support team. 

Item
Description
Search bar

Allows you to enter keywords to search for articles in the Strato Knowledge Base.

Knowledge Base links
Shows links to favorite articles. You can also click Browse articles to be directed to the Strato Knowledge Base.
Contact support

Redirects to the Submit a Ticket page, where you can provide further details so that our support team can assist you.


Strato Knowledge Base

In the Strato Knowledge Base, you will see the homepage, which divides articles into categories that cover each Strato component, and the sidebar, which structures articles in a tree-list view.

Item
Description
Search bar

Opens the search panel, where you can enter keywords to search for articles in the Strato Knowledge Base.

Sidebar

Allows you to explore the Strato Knowledge Base using a tree-list view. 

Each article acts as both an article and a folder. 

To view the contents of the article, click the article title.

To view the articles inside, click the arrow next to the article title.

Some articles may not have any further articles inside. Opening these will display a "No Articles here" message.